Profile context
An independent reading of the provider’s public record, operating model and Kenya delivery footprint.
Ideon Limited says it began as a shared-services operation and adopted a plan to commercialise those functions as BPO services in 2016. Its published service set covers contact-centre support, debt recovery, finance and accounting, HR and payroll outsourcing. 13
The current contact page places the business at T-Point Arcade on Namanga Road in Kitengela. 2
