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Ideon

Customer lifecycle management

Ideon Limited was co-founded in 2018 as an end-to-end business-enablement partner. Headquartered at Signature Mall along Mombasa Road, Nairobi, the firm specialises in delivering contact-centre support, debt-recovery outsourcing and payroll management.

Ideon relies on proprietary software systems — including human-resource-management systems (HRMS) and applicant-tracking software (ATS) — to optimise employee lifecycles and customer relations across East Africa.

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