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    Kenya directory

    ADEC Kenya

    Multi-function BPO covering finance, HR, customer experience and process management

    Profile context

    An independent reading of the provider’s public record, operating model and Kenya delivery footprint.

    Procurement watchpoint

    Confirm during diligence

    The public sources do not state ADEC Kenya's current buyer-market mix, operating hours or Kenya-specific certification scope; buyers should confirm those requirements directly.

    Updated 31 Aug 2026 12

    ADEC Kenya states that its local operation was established in 2014 and currently employs more than 350 people. Although the company describes the operation as having been established in Nairobi, its current contact details place it on Athi River–Namanga Road in Ngatataek. 1

    The published Kenya service set covers finance and accounting, outsourced human resources, customer experience and process management. The page does not publish named buyer markets, delivery hours or a Kenya-specific certification list. 1

    The Communications Authority of Kenya’s May 2026 BPO register lists the operating entity as ADEC Kenya Services EPZ Limited in Athi River. 2

    Service & delivery evidence

    Source markers identify publicly evidenced coverage. A missing row means the field is not yet source-backed; it is not a definitive statement of inability.

    Directory categories

    Customer support · Finance, HR & payroll · Back-office operations 1

    Core services

    Finance and Accounting · Human Resources Outsourcing · Customer Experience · Process Management Services 1

    Capability coverage

    • Customer support Evidence found 1
    • Finance outsourcing Evidence found 1

    Related providers

    Providers sharing at least one source-backed directory category. This is a factual connection, not a ranking or recommendation.

    Source trail

    Evidence basis

    Sources are labelled by provenance so provider claims, public records, independent reporting and Outsourcing.ke estimates remain distinguishable.

    1. 01ADEC Innovations — ADEC KenyaProvider-statedAccessed 31 Aug 2026The Kenya operation page states that it was established in 2014, reports 350+ employees, gives its current Athi River–Namanga Road contact location and lists finance and accounting, HR, customer experience and process-management services.
    2. 02Communications Authority of Kenya — Register of Unified Licensing Framework LicenseesPublic recordAccessed 31 Aug 2026The BPO section lists ADEC Kenya Services EPZ Limited in Athi River.

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