Independent research · 2026 collection
Market reports built for the Kenya decision
Concise, source-linked PDFs on costs, talent, infrastructure, compliance and market entry—free to access and explicit about their limits.
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8 reports · Updated 29 Aug 2026
Kenya BPO Market Report 2026
Kenya's BPO market at USD 270m in 2025 within a USD 700m GBS industry, with KenInvest's base and accelerated scenarios to 2030.
8-page PDF
3 named source groups
2026 Kenya BPO Salary Benchmarks
Role-by-role 2025/26 salary benchmarks for Kenyan BPO and KPO talent, with fully-loaded per-seat costs and UK comparison ranges.
6-page PDF
3 named source groups
Kenya Destination Comparison Report (2026 Edition)
Kenya against India, the Philippines and South Africa on fully-loaded seat cost, working-day overlap by buyer market, English proficiency and legal fit.
7-page PDF
2 named source groups
Kenya Digital Infrastructure Audit 2026
An audit of the connectivity, data-centre, power and policy infrastructure underpinning Kenya's outsourcing sector.
6-page PDF
2 named source groups
Kenya Market Entry Playbook
A step-by-step playbook for UK firms entering Kenya: delivery models, compliance, cost modelling and a phased launch plan.
6-page PDF
6 named source groups
Kenya Salary Benchmark Report 2026
Role-by-role gross salary and hourly-rate benchmarks for Kenyan professional and BPO roles, with fully-loaded cost comparison against UK hiring.
6-page PDF
3 named source groups
Kenya Workforce & Talent Report 2026
The Kenyan talent pipeline: 123,928 graduates in 2024 by discipline, English proficiency at EF rank 19, and the professional bodies behind finance and legal work.
7-page PDF
4 named source groups
UK-Kenya Compliance Guide 2026
UK-to-Kenya compliance: the IDTA and Transfer Risk Assessment, permanent-establishment risk, the Employment Act 2007 and statutory payroll.
6-page PDF
5 named source groups
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