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Infrastructure · 2026 edition

Kenya Digital Infrastructure Audit 2026

An audit of the connectivity, data-centre, power and policy infrastructure underpinning Kenya's outsourcing sector.

Edition
2026
Updated
Format
6-page PDF
Evidence
2 named source groups
Cover of the Kenya Digital Infrastructure Audit 2026
Actual report cover · 6-page PDF

The decision snapshot

Three infrastructure signals to verify in diligence

International subsea cables serving Kenya Route diversity reduces single-cable concentration risk
6 routes
Mobile coverage available in Nairobi Alongside established commercial data-centre capacity
5G
Two zone regimes relevant to export services Qualification and site status still require verification
SEZ / EPZ

Turn country capacity into provider evidence

Four checks worth putting into site diligence

Country-level connectivity proves delivery is possible. These checks determine whether a specific operation can meet its service levels.

International routes
6 subsea cables
Establishes national route diversity
Upstream diversity
Verify at site
Ask for independent providers and physical routes
Power failover
Inspect evidence
Generator, fuel contract and transfer-switch log
Work continuity
Test the event
Confirm whether in-flight work queues, drops or reroutes

This edition deliberately withholds bandwidth and power-reliability figures that could not be traced to primary regulator sources.

Review Kenya infrastructure

Whether Kenya’s connectivity, power and facilities can carry a production outsourcing operation — assessed on what can be evidenced.

What this report covers

International connectivity and subsea cables; mobile and last-mile access; data centres; power and resilience; and the BPO corridors and Special Economic Zones where delivery is concentrated.

Headline findings

  • Kenya is served by six international subsea cables, which is the structural point for offshore delivery: no single cable failure isolates the country (KenInvest).
  • Nairobi is the delivery centre, with 5G coverage, commercial data-centre capacity and the concentration of Grade-A space that BPO operations need.
  • Power reliability is a planning consideration rather than a blocker. Providers typically run backup power; this is a question to put to any shortlisted provider rather than to the country.
  • SEZ and EPZ status carries fiscal and non-fiscal incentives for qualifying export-services operations — see SEZ and incentives.

Method and limitations

This is the report where we are most explicit about what we cannot yet evidence. Kenya’s telecommunications regulator, the Communications Authority, publishes quarterly sector statistics covering SIM and data subscriptions, mobile money and international bandwidth. Those are the right primary figures, and we are re-sourcing them directly from the Authority’s own reports rather than from secondary coverage. Until that is complete we do not restate specific subscription or bandwidth counts here.

Similarly, we publish no power-reliability index. SAIDI and SAIFI figures for Kenya could not be traced to a primary regulator source, and an infrastructure claim without one is not worth making.

What is stated above is either structural — cable landings, SEZ status — or sourced to KenInvest’s sector pack, which compiles third-party research.

Inside the full report

The structural connectivity assessment, the provider-level questions that actually decide service levels, and a table of every figure withdrawn from this edition with what each needs to be restored. Request it below.