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    Kenya directory

    CloudFactory

    AI data preparation and human-in-the-loop model validation

    Profile context

    An independent reading of the provider’s public record, operating model and Kenya delivery footprint.

    Procurement watchpoint

    Confirm Kenya delivery footprint

    Current public sources confirm a Kenya-managed workforce but do not disclose its headcount or whether delivery is centred in Nairobi, Mombasa or distributed; confirm the project-specific team location and capacity.

    Updated 31 Aug 2026 45

    CloudFactory was founded in Nepal in 2010 and now describes itself as an AI company combining technology with a trained workforce across the AI lifecycle. For an outsourcing buyer, the clearest published services are data collection, curation and annotation, followed by human review and model oversight. 12

    An official client story confirms delivery through a Kenya-managed workforce, while KenInvest’s March 2026 sector pack lists CloudFactory among the country’s major BPO operators. Neither source gives a current Kenya headcount or city-level delivery footprint. 45

    CloudFactory’s certifications page lists ISO/IEC 27001:2022 and SOC 2. Buyers handling regulated or sensitive data should still request the underlying assurance documents and confirm that their intended delivery model falls within scope. 3

    Service & delivery evidence

    Source markers identify publicly evidenced coverage. A missing row means the field is not yet source-backed; it is not a definitive statement of inability.

    Directory categories

    AI & data services 2

    Core services

    Data Collection · Data Curation · Data Annotation · Human-in-the-Loop AI Validation · Model Monitoring and Oversight 12

    Capability coverage

    • AI services Evidence found 2

    Certifications

    ISO/IEC 27001:2022 · SOC 2 3

    Related providers

    Providers sharing at least one source-backed directory category. This is a factual connection, not a ranking or recommendation.

    Source trail

    Evidence basis

    Sources are labelled by provenance so provider claims, public records, independent reporting and Outsourcing.ke estimates remain distinguishable.

    1. 01CloudFactory — AboutProvider-statedAccessed 31 Aug 2026CloudFactory states that it was founded in Nepal in 2010 and now works across the AI lifecycle using technology and a trained AI workforce.
    2. 02CloudFactory — Data FoundationProvider-statedAccessed 31 Aug 2026The service page explicitly covers data collection, curation and annotation for AI, including multimodal data and human-labelled workflows.
    3. 03CloudFactory — Certifications and ComplianceProvider-statedAccessed 31 Aug 2026The company publishes current ISO/IEC 27001:2022 and SOC 2 assurance information; buyers should request reports and confirm scope for their engagement.
    4. 04CloudFactory — Heretik client storyProvider-statedAccessed 31 Aug 2026The client story explicitly describes work delivered by CloudFactory's Kenya managed workforce, without giving a current city or headcount.
    5. 05KenInvest — Business Process Outsourcing investment opportunity in KenyaPublic recordAccessed 31 Aug 2026Page 39 lists CloudFactory among major BPO operators in Kenya.

    This profile is compiled independently; providers cannot buy inclusion or placement. Read the directory methodology.

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