What this is
Outsourcing.ke is a market-intelligence resource for UK and international companies evaluating Kenya as a delivery location for business process outsourcing (BPO), knowledge process outsourcing (KPO), and back-office services. It exists to answer the practical questions decision-makers actually ask: what does it cost, who is available to hire, how does the time zone work, and what is required to stay compliant.
What you'll find
- Guides & comparisons — how to start, and how Kenya stacks up against India, the Philippines, and South Africa.
- Cost & salary benchmarks — planning figures for roles across support, finance, legal, and technical services.
- Compliance analysis — UK GDPR transfers, the IDTA, PAYE and statutory obligations, and Permanent Establishment risk.
- Sector & location insight — Nairobi's tech ecosystem, the talent pipeline, and where the work gets done.
- A provider directory — a starting point for finding vetted partners.
How we work
Every claim is sourced, and figures are presented as planning benchmarks rather than quotes. Where numbers come from official statistics, regulators, or published research, the source is cited so you can verify it. The aim is signal over hype: an honest picture of both the opportunity and the operational realities.
Who maintains it
Outsourcing.ke is maintained by Treba, which provides Employer of Record and outsourcing services for companies building teams in Kenya. The research here is intended to be useful on its own terms, whether or not you ever work with Treba.