{
  "name": "Kenya BPO Salary Index — 2025/26 Edition",
  "publisher": "Outsourcing.ke",
  "url": "https://outsourcing.ke/salary-index/",
  "edition": "2025/26",
  "publishedAt": "2026-08-28",
  "notes": "KES figures are gross monthly salaries. USD/GBP equivalents are the approximate conversions published in the source article at its last-updated date.",
  "methodology": "https://outsourcing.ke/methodology/",
  "attribution": "Cite as \"Outsourcing.ke Kenya BPO Salary Index, 2025/26 edition\" with a link to https://outsourcing.ke/salary-index/.",
  "roles": [
    {
      "role": "Virtual assistant",
      "kesMonthlyLow": 25000,
      "kesMonthlyTypical": 45000,
      "kesMonthlyHigh": 90000,
      "usdMonthlyTypical": 347,
      "gbpMonthlyTypical": 259,
      "note": null,
      "source": "https://outsourcing.ke/insights/virtual-assistant-salary-kenya/",
      "lastUpdated": "2026-03-16"
    },
    {
      "role": "Customer support agent",
      "kesMonthlyLow": 30000,
      "kesMonthlyTypical": 50000,
      "kesMonthlyHigh": 95000,
      "usdMonthlyTypical": 386,
      "gbpMonthlyTypical": 288,
      "note": "Team leader / supervisor typically around KES 100,000.",
      "source": "https://outsourcing.ke/insights/customer-support-salary-kenya/",
      "lastUpdated": "2026-03-24"
    },
    {
      "role": "Data annotation / analysis specialist",
      "kesMonthlyLow": 30000,
      "kesMonthlyTypical": 55000,
      "kesMonthlyHigh": 120000,
      "usdMonthlyTypical": 424,
      "gbpMonthlyTypical": 317,
      "note": null,
      "source": "https://outsourcing.ke/insights/data-analyst-salary-kenya/",
      "lastUpdated": "2026-05-08"
    },
    {
      "role": "Paralegal / legal support",
      "kesMonthlyLow": 30000,
      "kesMonthlyTypical": 60000,
      "kesMonthlyHigh": 120000,
      "usdMonthlyTypical": 463,
      "gbpMonthlyTypical": 345,
      "note": null,
      "source": "https://outsourcing.ke/insights/paralegal-salary-kenya/",
      "lastUpdated": "2026-03-31"
    },
    {
      "role": "Qualified accountant (CPA / ACCA)",
      "kesMonthlyLow": 45000,
      "kesMonthlyTypical": 90000,
      "kesMonthlyHigh": 180000,
      "usdMonthlyTypical": 694,
      "gbpMonthlyTypical": 518,
      "note": null,
      "source": "https://outsourcing.ke/insights/acca-salary-kenya/",
      "lastUpdated": "2026-03-25"
    },
    {
      "role": "Software developer",
      "kesMonthlyLow": 60000,
      "kesMonthlyTypical": 150000,
      "kesMonthlyHigh": 350000,
      "usdMonthlyTypical": 1157,
      "gbpMonthlyTypical": 864,
      "note": "Juniors from KES 60,000; senior and specialist engineers to KES 350,000.",
      "source": "https://outsourcing.ke/insights/kenya-developer-salary/",
      "lastUpdated": "2026-04-05"
    }
  ]
}